1. Introduction
At NativeSwap, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and interface (collectively, the "Services").
NativeSwap is a non-custodial interface. We do not hold, control, or have access to your digital assets at any time. We do not require account registration - you interact with the Services by connecting your own self-custodial wallet. As a result, the data we collect is minimal compared to custodial platforms.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Services.
2. Information We Collect
Because we are a non-custodial interface, we collect limited information. This may include:
2.1 Wallet and Transaction Data
When you connect your wallet and use our Services, the following information may be visible to us or recorded:
- Blockchain wallet addresses you connect
- Transaction hashes for swaps initiated through our interface
- Digital assets and amounts involved in transactions
- Transaction timestamps
Note: All blockchain transactions are publicly visible on their respective networks. We do not collect any information beyond what is already publicly available on the blockchain, except as described below.
2.2 Technical Data
We may automatically collect certain technical information when you visit our website, including:
- IP address
- Browser type and version
- Operating system
- Device information
- Referring website or source
2.3 Usage Data
We may collect information about how you interact with our Services, including:
- Pages you view
- Features you use
- Time spent on the Services
2.4 Communication Data
If you contact us directly (e.g., via email or support channels), we may receive your name, email address, the contents of your message, and any attachments you send.
3. How We Collect Information
3.1 Direct Interactions
Information you provide when you:
- Connect your wallet to our interface
- Initiate a swap through the Services
- Contact our support team
3.2 Automated Technologies
As you interact with our Services, we may use cookies and similar tracking technologies to collect technical and usage data. See our Cookie Policy for more information.
3.3 Third Parties
We may receive information from third parties, including:
- Analytics providers
- Blockchain data providers
4. How We Use Your Information
4.1 Providing and Improving the Services
- Enabling you to interact with third-party protocols through our interface
- Broadcasting transactions to blockchain networks on your behalf
- Displaying transaction status and history within the interface
- Improving and optimizing the user experience
- Developing new features and functionality
4.2 Security and Compliance
- Protecting against fraud and abuse of the Services
- Complying with legal obligations
- Enforcing our Terms of Service
4.3 Communication
- Responding to your inquiries and support requests
- Sending service-related notifications (if applicable)
- Providing updates about the Services
4.4 Analytics
- Analyzing usage patterns and trends
- Measuring the effectiveness of our Services
- Understanding user needs to improve our interface
5. How We Share Your Information
We do not sell your personal information. We may share your information in the following limited circumstances:
5.1 Service Providers
We may share information with third-party service providers who help us operate the Services, such as:
- Cloud hosting providers
- Analytics providers
5.2 Blockchain Networks and Protocols
When you initiate a swap, your wallet address, transaction amount, and other transaction details are broadcast to the relevant blockchain network and third-party protocol (e.g., THORChain, Maya Protocol, Chainflip, Near Intents). This information becomes publicly visible on the blockchain and is outside of our control.
5.3 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
5.4 With Your Consent
We may share your information with third parties if you give us explicit consent to do so.
6. Data Security
We implement appropriate technical and organizational measures to protect the information we collect. However, no method of transmission over the internet or electronic storage is 100% secure.
Our security measures include:
- Encryption of data in transit
- Regular security assessments
- Access controls and authentication
- Monitoring for suspicious activities
Important: We never have access to your private keys, seed phrases, or wallet credentials. The security of your wallet is solely your responsibility.
7. Data Retention
We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
The criteria used to determine our retention periods include:
- The duration of your use of the Services
- Our legal obligations
- Applicable statutes of limitations
8. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
8.1 Access and Portability
You may request access to the personal information we hold about you and, in some cases, receive it in a structured, commonly used, and machine-readable format.
8.2 Correction
You may request that we correct inaccurate or incomplete personal information about you.
8.3 Deletion
You may request that we delete your personal information in certain circumstances.
8.4 Restriction and Objection
You may request that we restrict the processing of your personal information or object to our processing of your personal information.
8.5 Withdrawal of Consent
Where we rely on your consent to process your personal information, you have the right to withdraw your consent at any time.
8.6 Exercising Your Rights
To exercise any of these rights, please contact us at hello@nativeswap.io. We will respond to your request within the timeframe required by applicable law.
9. International Data Transfers
Your information may be processed in countries other than the one in which you reside. When this occurs, we take reasonable steps to ensure your information is treated securely and in accordance with this Privacy Policy.
10. Children's Privacy
Our Services are not intended for anyone under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at hello@nativeswap.io.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date at the top of this page. Your continued use of the Services after any changes constitutes acceptance of the revised Privacy Policy.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: hello@nativeswap.io
13. Additional Information for Specific Jurisdictions
13.1 European Economic Area (EEA), United Kingdom, and Switzerland
If you are located in the EEA, United Kingdom, or Switzerland, you have certain rights under the General Data Protection Regulation (GDPR) and similar laws, including:
- The right to access, correct, update, or request deletion of your personal information
- The right to object to processing of your personal information
- The right to ask us to restrict processing of your personal information
- The right to request portability of your personal information
- The right to opt-out of marketing communications
- The right to lodge a complaint with a data protection authority
13.2 California Residents
If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including:
- The right to know what personal information we collect about you
- The right to know whether your personal information is sold or disclosed and to whom
- The right to say no to the sale of your personal information
- The right to access your personal information
- The right to request deletion of your personal information
- The right to non-discrimination for exercising your CCPA rights
We do not sell your personal information. To exercise your rights under the CCPA/CPRA, please contact us at hello@nativeswap.io.